Reservations with Online Payment are non-refundable but may be used at a later date than originally reserved as long as the change is made through the customer service center 48 hours before the date to pick up the rental car.
Reservations with Online Payment do not apply refunds if the customer does not show up to collect the Auto Rental. (No Show)
Reservations with Online Payment do not apply refunds for delivering the car in advance.
Reservations with Payment in the office do not generate cancellation or no show charges.
A valid credit card is required at the time of signing a contract for the security deposit (10% of the value of the car, this deposit varies according to the Insurance / Coverage contracted and your card will be blocked by the amount determined by the lessor). At the end of the contract the guarantee is returned.
Mandatory driver’s license, if the document has expired, $ 150.00 MXN per day plus 16% VAT will be charged.
Minimum age of the driver: 18 years.
Drivers under 25 have an additional charge of $ 125 MXN per day + taxes.
Rate includes unlimited mileage.
Most of our vehicles are equipped with electric locks, power control, tape or CD player and M / FM radio.
The photographs on the Web, such as brands and models shown are merely illustrative. Vehicles can only be booked by category (ACRISS), unless the availability of a specific model has been confirmed normally, however, Caipicar rental guarantees only the category reserved. All groups and categories shown may not be available at all Caipicar rental locations.
If the available car is not found at the time of making the contract, another car of the same category will be assigned, if there is no other car in the same category, a car of the higher category than the one reserved will be offered at no cost.
In the event of an accident, the client will be responsible for reporting the accident immediately to the rental office or to the assistance telephone numbers and duly signing the accident report at the end of the rental, otherwise the coverage will be invalid and the corresponding amount will be charged. assessed damage directly to the client.
In case the client does not respect the clauses of the lease contract that I sign in the office where the car was delivered, the coverage or insurance sold will be void.
The units must be returned in normal conditions at the end of the lease.
Any missing gasoline and damages will be charged in addition to the rent.
In order to rent a car from Caipicar rental, the following requirements must be met, enormous:
1. Official Identification
Present valid official identification, being accepted: Voter Credential (IFE or INE) and Passport.
2. Driver’s License
Present a valid Driver’s License at the time of rental and until the closing of the contract of the person who will be designated as the unit driver.
3. Minimum Age
The minimum age to rent or drive one of our units is 18 years, there will be an additional charge if the driver is between 18 and 24 years old. In case of return of the vehicle later at the time of return indicated in the reservation, additional charges will apply for the time exceeding the return date, according to the current public rate displayed to the public in the return location.
4. Credit Cards
All our clients must present a valid credit card at the time of the opening of the contract.
Department store credit cards are not accepted
At the time of opening the contract you will be asked for a credit card to make a pre-authorization as a guarantee of the rent that goes from $ 5,000 pesos onwards according to the category of the car, number of days of rent, protections * and services additional contracted, as well as the final charges resulting from the rent.
Debit cards are not accepted for rent guarantee. They will only be accepted as a form of payment at the time of returning the vehicle.
No Caipicar rental location accepts cash as a form of income guarantee. Bank transfers and / or deposits are accepted as an advance payment for the rent prior to the closing of the contract.
The protection of liability for damages to third parties (TPL) is mandatory in all income without exception .
In Mexico, the Protection of Damage to Third Parties (Civil Liability) is required by Law in all vehicles.
The charge for this concept will be made when the rental car has suffered an accident and has aesthetic and / or mechanical damage, you will be required to complete an accident format and then the charge will be made to cover the deductible indicated in the contracted protections or complete damage if the protections have declined.
Caipicar rental delivers cars with a full fuel tank at the time of rental. If at the time of the return of the unit you have a smaller amount of fuel than the one recorded in the inspection sheet generated at the time of delivery of the car, the cost established by the lessor for the service must be paid to refill the tank along with The cost of fuel.
Caipicar Rental calculates your daily rates based on a 24-hour rental period. In case of not returning in time the vehicle will incur charges for delays.